You have three options for managing NDIS funds: NDIA-managed, self-managed, or plan-managed. With NDIA-managed funds, the NDIA handles payments directly to service providers. With self-management, you manage payments and record-keeping yourself. Plan management involves appointing a third-party to handle payments on your behalf. Your choice depends on your comfort level, organisational skills, and the level of control you want over fund management. Your NDIS planner can provide guidance on the best option for you.

Yes, participants have the freedom to choose their service providers under the NDIS. This is in line with the scheme's focus on giving individuals greater control and choice over the support they receive. Participants can choose from various registered NDIS service providers, including disability service organisations, therapists, community groups, and more. They can also opt for non-registered providers, although these providers need to meet certain quality and safety standards.

Finding NDIS service providers involves researching registered providers in your area. You can use the NDIS Provider Finder tool on the NDIS website or contact the NDIA for a list of registered providers. Additionally, you can ask for recommendations from support groups, friends, or your NDIS planner. It's important to consider your needs, goals, and preferences when selecting a provider, ensuring they offer the services that align with your NDIS plan.

Registered NDIS service providers have met specific quality and safety standards set by the National Disability Insurance Agency (NDIA). They offer services that align with the NDIS guidelines and can directly claim payment from the NDIA on your behalf. Non-registered providers may not meet these standards but can still offer services. However, if you choose a non-registered provider, you might need to manage the payments yourself and ensure their services comply with your NDIS plan.

The NDIA monitors registered NDIS service providers to ensure they meet quality and safety standards. This includes regular audits, assessments, and compliance checks. Providers must adhere to the NDIS Code of Conduct, maintain appropriate qualifications, and demonstrate a commitment to person-centred care. Participants can provide feedback on their experiences with providers, and any concerns about the quality or safety of services should be reported to the NDIA for investigation and action.